Welcome to Intros!
Getting Started
Your Club Setup
Schedule your Matches and Invites
Matching Form and Member Profile
Customizing Welcome and Intro Messages
Testing your Member Experience
Branding
Customizing Brand & White-Labelling
Invite Customization
Opt-In Customization
Your Club Rollout
Importing Member Data
Zapier
Inviting Your Members
Your Club Health
Using your Members Page
Using your Insights Page
Member Experience
Member FAQs
Accessing your Member Profile
Scheduling Through Intros
Using the Directory
Platform Integrations
Discord Guide (coming soon)
Slack Guide (coming soon)
Additional
Admin FAQs
Processing Payment
Member tagging
AI Assisted Matching
Community checklist overview
Every type of Intros club (all three flows) offer similar customization options in the community checklist.
The four parts of the community checklist are:
1. Matching form and Member Profile
2. Welcome Email
3. Introduction Made
4. Feedback on Introduction
Each flow has different “opt-in” customization options, which you can find on the respective Flows tab.
1. Welcome Email
super-embed: <div style="position: relative; padding-bottom: calc(53.92563081009296% + 44px); height: 0;"><iframe src="https://supademo.com/embed/j2kcrShypw_pgON4oAlCG" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div>What’s covered:
- How to customize the welcome email
- Sample plain text emails for each flow
- Preview of default email for each flow
2. Introduction Made
Super-embed: <div style="position: relative; padding-bottom: calc(53.8936877076412% + 44px); height: 0;"><iframe src="https://supademo.com/embed/wpyGXCncRsQlQ9xus_MwH" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div>What’s covered:
- Customization options for the Introduction emails
- Toggle visible answers on & off
- Default & plain text option
- Optional ice breakers
3. Feedback on Introduction
super-embed: <div style="position: relative; padding-bottom: calc(53.96274118429807% + 44px); height: 0;"><iframe src="https://supademo.com/embed/xFoyuki3ED_F1UUfVQLY3" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div>What’s covered:
- Customization options for feedback forms
- Which questions tie into the Insights tab
- Default vs. plain text email options
Feedback note: Members have three separate ways to fill out feedback:
- Directly after connecting with their match on the Intros video link (the feedback form will automatically pop up)
- In the “unreviewed matches” section of their member profile
- If members don’t fill out the feedback form after their Intros video chat or through their member profile, then they will receive the feedback form email 2 weeks after their match occurs.